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Return Policy

Just return the item(s) within 14 days beginning on the day after the day you receive the goods in a new and unused condition. If you do not, we may retain the item(s) and/or not refund at all. 

The goods are your responsibility until they reach our warehouse. We recommend that you use a postal service that insures you for the value of the goods and allows you to track your parcel. The cost of returning the item/s to us is your responsibility and will not be reimbursed by Drescolondon. Keep your certificate of the postage safe as you will need this as your proof of return. Refunds will be issued upon receipt and will take up to 10 working days to show back in your bank account. 

In order to return an item you are required to complete returns form here (RMA). Failure to do so will result in a delay of up to a month in processing your return. 

Item(s) which are found to have make-up or other stains or marks on the garment cannot be refunded.

For faulty items please contact us first.

We will not make refunds to a third party.

The outbound postal costs will not be refunded when item/items are returned.

We do not exchange, simply return the item and order new one.

Return Addres:
Dresco London
Unit 1 Tiverton Foundry
Tiverton Road
London N15 6RP UK

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